Business Process Owner (BPO) - Quotation Process (Location: Flexible in Europe)
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This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
Commercial & Pricing Processes and Tools Manager
We are looking for a Business Process Owner for the Quotation (CPQ) process to design and establish our future global quotation process and co‑lead the development of a digital CPQ tool optimized for this process.
The ideal candidate is located in EU time zone.
Your Role And Responsibilities
The position is part of the Commercial and Pricing Excellence team and you will collaborate closely with our Sales teams across the globe and IT/IS. To succeed, you should bring proven commercial experience in quotation, strong process design capabilities, and a forward‑looking perspective on digitalization and emerging technologies such as AI.
You Will Be Mainly Accountable For

Own and define the global Quotation (CPQ) process within the Q2O framework, ensuring governance, compliance, and profitability.
Design optimized workflows that balance customer experience, efficiency, and margin performance.
Integrate digital and AI capabilities (e.g., guided selling, dynamic pricing, analytics) and co‑create CPQ tools with development teams.
Translate business needs into digital features, validating through testing, feedback, and continuous improvement using KPIs and insights.
Drive global alignment and adoption through stakeholder engagement, training, and enablement initiatives.

Qualifications For The Role

Bachelor’s or master’s degree in business, engineering, or related fields, with training in digital transformation or process excellence.
Proven experience in quotation, pricing, bid management, or sales operations.
Expertise in designing and implementing CPQ tools and quotation workflows.
Strong understanding of global business environments, balancing local needs with global standards.
Hands‑on exposure to digitalization and AI‑driven sales technologies such as analytics and automation.
Strategic and entrepreneurial mindset, capable of building new processes from the ground up.
Skilled in stakeholder management and cross‑functional collaboration across Sales, Finance, Pricing, and IT.
Analytical, communicative, and forward‑looking, with fluency in English and a passion for continuous improvement.

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