We’re Hiring: Content Moderator / Customer Service Specialist (French & English) -Portugal
Are you fluent in French and confident in English? Join our international team in Lisbon or Porto, Portugal, and help ensure a safe and respectful online environment. You’ll moderate content, support users, and contribute to a platform that values integrity and community. This is a full-time, on-site role, ideal for EU citizens ready for a meaningful career in a dynamic and multicultural setting.
Location: Lisbon or Porto, Portugal (On-site)EU Passport requiredLanguages: French (C2/native) + English (B2+)Contract Type: Full-timeSchedule: Rotational shifts, including weekendsRelocation package provided
What You’ll Be Doing:

Moderate user content in accordance with platform standards
Respond to customer inquiries via email, chat, or ticketing systems
Escalate sensitive or complex issues through the right channels
Maintain a secure and respectful user environment
Accurately document all cases and moderation actions

Ideal Profile:

Native or C2-level French, with strong English communication
EU citizenship or valid EU passport (required)
Organized, emotionally resilient, and detail-oriented
Experience in customer service, moderation, or digital platforms is a plus
Ethical, professional, and a team player

What We Offer:

Welcome bonus of 3000 EUR
Relocation support (travel + accommodation assistance)
Full paid training and onboarding
Diverse, inclusive team in vibrant Lisbon or Porto
Modern office with supportive leadership and development opportunities
Long-term career prospects in digital operations and customer care

Be part of a team that makes a real impact onlinewhile enjoying life in sunny Portugal.
Apply now and take the next step in your international career!
Contact
giuliano.cani@cbtalents.org
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