Sales Assistant – The Bridge
Location: Florence, Tuscany, Italy
Responsibilities

To maximize sales for the store;
To develop enduring relationships with clients;
To provide product, promotion, and pricing information by clarifying customer request;
To approach customers and offer them advice and support on product to persuade them to buy;
To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
To understand and be able to advise customers on smart professional dress and appearance;
To resolve order and inventory problems by investigating data and history;
To handle returns of merchandise;
To maintain a clean and orderly environment in the store at the highest standard;
To support the team on the general operations of the “The Bridge” store;
To arrange merchandise on shelves according to popularity and other criteria;
To operate cash registers and close daily revenues;
To maintain customer database by inputting customer profile and updates;
To go the “extra mile” to meet targets.

Candidate

At least 3 years of working experience in the role
Fluency in English (written & spoken) is strongly desired
Retail or service industry experience
Great customer service and people skills
Ability to communicate and inspire customers & store colleagues

Seniority level
Associate
Employment type
Full-time
Job function

Sales, Distribution, and Customer Service

Industries

Retail Apparel and Fashion
Retail
Retail Luxury Goods and Jewelry

To provide consistent and exceptional standard of customer service in the store.
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