Senior Customer Engineer

Lyon 2025-11-23

Senior Customer Engineer

Lyon 2025-11-23
Résumé

Localisation

Lyon

Catégorie

Type de contrat

Date de publication

2025-11-23

Description du poste

Senior Customer Engineer – Collibra
Join Collibra’s Customer Engineering team to shape how some of the world’s largest organizations manage data by helping customers connect the right data and insights for all Data Citizens.
Responsibilities

Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
Participating in discovery and driving qualification of new opportunities, and expanding customers.
Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, serving as primary point of contact for technical and product‑related queries.
Identifying, evaluating, recommending, and executing value‑based workshops and proof of concepts/values.
Preparing and providing input for functional and technical sections of RFPs/RFQs.
Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
Providing advice and feedback to product management and engineering to enhance our offerings.

Qualifications

2+ years in a Sales or Customer Engineering, or Sales Consulting role.
4+ years of experience working in the Data/SaaS space.
Strong understanding of at least two of: data governance, data catalogs, data quality, data privacy platforms; experience with value‑based selling, cost‑benefit analysis, ROI analysis, process and project management.
Experience in regulatory compliance and/or financial/IT audit is a plus.
Proven experience working with leading PaaS providers, data lakes, databases, and integration platforms.
Bachelor’s degree or equivalent work experience.
Position not eligible for visa sponsorship.
Effective communicator; sales‑ and customer‑focused self‑starter with enthusiasm, flexibility, and motivation.
A trusted advisor for C‑level executives and C‑1 level executives.
Proven collaborator and liaison across all levels and departments in a partner‑heavy environment.
Confident in dispensing knowledge to a highly skilled and experienced audience.
Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
Excited for continuous learning and development; aptitude for grasping technical concepts.
Will travel regionally up to 30% to support business needs.
High proficiency in written and spoken French and English; proficiency in Spanish or Italian is a plus.

Measures of Success

Within first month, familiarize yourself with Collibra and understand our customer landscape.
Within second month, conduct discovery with customers and prospects, deliver product demonstrations, and present solutions aligned to customer value.
Within third month, become a voice for Collibra within your accounts and educate stakeholders on features, roadmap, and new use cases.
Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Benefits
Collibra offers a flexible benefits program built on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.
Collibra is committed to inclusion and belonging through onboarding, connection, and communication. Learn more about diversity, equity, and inclusion.
EEO Statement
Collibra is an equal opportunity employer. We consider qualified applicants without regard to protected classes. If you require accommodation, please complete the Accommodations for Applicants form.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
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