Description du poste
A luxury lifestyle hotel in Milan is looking for a Guest Experience Expert / Front Desk Agent to provide exceptional front-desk and guest services. The ideal candidate will have prior experience in a similar role, a warm demeanor, and speak English fluently with at least intermediate Italian. Responsibilities include managing check-ins/outs, assisting guests with inquiries, and coordinating with various hotel departments. This role offers development opportunities, discounted stays, and wellness programs.
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